Regional Benefits Analyst – Americas

Are you inspired by challenges and delivering results in a dynamic environment that embraces innovation? Are you excited about working in a startup environment for one of the most successful brands in e-commerce and online travel and experiences?

Booking.com’s scale and scope, commitment to people, and high standards of integrity make our company a great place to work. We are one of the world’s largest e-commerce companies, and the #1 destination to book any type of accommodation. Our mission is to empower people to experience the world. Helping us do this is a diverse community of over 17,000 employees across 200+ global offices, all connected by a love of travel and a passion for creating the perfect customer experience.

We are currently looking for a Regional Benefits Analyst for NORAM (US & Canada). The Benefits Analyst will be responsible for all employee benefit programs (insured and non-insured) in the Americas region, focusing on governance, design, analysis, implementation and communication. The role is responsible for ensuring that the local benefits packages follow local relevance, legal compliance, industry standards, and are aligned to Booking.com’s Global Benefits Philosophy. The role is responsible for both internal management of benefits but also managing the relationships with relevant third parties (brokers, benefits providers, system providers, etc).

Key Responsibilities

• • Ensure benefits programs remain compliant with local legislation, competitive with local and global job markets and aligned with Booking’s global total rewards strategy. Regular benchmarking and monitoring market-competitiveness of programs
  • Design, test and maintain Benefit Administration Tools (WD, ADP) and troubleshoot integration issues
  • Support the leaves administrators with policy-setting and process enhancement for all types of leave.
  • Support regional HRBPs, HR Specialists, Payroll and business leaders with global processes and localized adoption of global philosophies. Responsible for training HR teams for ongoing administration, communication, and execution of benefits programs.
  • Work with HR Business Partners, the HR systems & delivery teams, the Compensation & Benefits team, internal communications teams and other specialist teams or consultants to educate and inform employees and deliver the full value of our benefits in an accurate and productive
  • Determine key success indicators for the benefits offerings and monitor progress and success of benefits addressing the employee’s and business’s needs. Regular review of processes and utilization of programs to find efficiencies and make necessary changes.
  • Trouble-shoots and supports resolution of escalated issues with internal and external stakeholders.
  • Support on global benefits & well-being projects and global vendor management & negotiation as needed.
  • Keep updated on current trends in benefits and well-being in the workplace, and constantly assess and propose new ideas for Booking.com
  • Manage benefits due diligence and integration as needed for M&A activities

Skills/Experience Required

• Bachelor’s degree in a related field required; Master’s Degree or advanced certification(s) preferred.
• 5+ years of employee benefit experience, preferably in a global environment.
• Very strong understanding of regional Benefits practices and regulations, and reporting.
• International Benefits and Workday experience a plus, but not required.
• Strong capability to work with data and analyze data to create insights and results.
• The ability to quickly zoom-in to details and analysis, to zoom-out for the big picture of the business.
• Effective verbal and written communication skills while working closely with regional and global teams.
• Excellent project management skills to be able to work independently in completing tasks and guide projects with minimal supervision with multiple stakeholders.
• Enthusiastic collaborator, to partner with others in HR, across our regions, and with other departments to achieve results together.
• You constantly seek inspiration and innovation in the area of employee benefits to understand how to support the business and give our people an outstanding employee experience, in ways beyond best practices.
• Ability to thrive in our fast-paced, challenging, dynamic environment; you possess creative problem-solving skills and adaptability.