Customer Field Representative

Job Description

• Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems.
• Customers may be internal or external with requests of varying degrees of complexity.
• Must have strong interpersonal, customer service and communication skills.

Responsibilities:

• Assist to close out all open orders on a weekly basis by calling/emailing our customers. End of month close is crucial to our business.